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Section:  Human resources   Vacancy 1416

Post:Electronics Company seeks German-Speaking Customer Service Rep Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text:
Electronic Manufacturer seeks a Customer Service Representative assisting German sales office. German language fluency is required.



Job Purpose:

Receiving, processing, and replying to customers requests, comments, questions, and problems. This position is focused on, but not limited to, supporting our office in Germany and replying/servicing German customers.


Duties:

* Recieve Phone calls, emails, faxes from customers. Review the situation and reply to customer.

* Opens customer accounts by recording account information.

* Maintains customer records by updating account information.

* Resolves product or service problems by clarifying the customer`s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

* Maintains financial accounts by processing customer adjustments.

* Recommends potential products or services to management by collecting customer information and analyzing customer needs.

* Prepares product or service reports by collecting and analyzing customer information.

* Contributes to team effort by accomplishing related results as needed.


Requirements:


- Fluent in English

- Good communication and conversational skills

- Self motivation, professional attitude, responsible

- Computer skills: Out look, Word, Excel, Power point

- German reading/writing/speaking required, French language skill is a big plus

-Part Time applicants Considered




We offer a competitive salary, sales comission plan and benefit programs, including medical, dental and a 401(k) plan.


For more information on GlobTek, please review our home page at: www.globtek.com



GlobTek is an Equal Opportunity Employer










Location: Northvale NJ 07647


Compensation: To be discussed at interview

Principals only. Recruiters, please don`t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.




Contact information
Employer: Информационный бизнес-центр
Email: vlastena141@101.zt.ua
Phone:
Publication date: 2009-11-18 05:48:45

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